Author Archives : Mary Allen


Your decision is as good as your data

Our world has become a quantified one, with data serving as the objective measure of truth. While the average consumer is happy to cipher the health of food intake in percentages of daily requirement and to count ‘likes’ on social media platforms as a means of gauging sociability, use of quantitative research methodologies have extended [...]

Vincent Lam, marketing director, Information Builders

Celso Mello, CIO, Reliance Home Comfort

CRM triple play

Background Reliance Home Comfort delivers mechanical systems and services to ensure home comfort. Based in Oshawa, Ontario, the company employs a large mobile sales (100 person) and service (350) workforce that installs and supports a range of furnace, air conditioner and water heater equipment brands across Alberta, Manitoba, Quebec and Ontario, as well as 400 [...]


“Your company’s biggest risk is everyone in it”

“Are you making it too easy?” was the fundamental question posed at the Toronto launch of a countrywide Dell Security Tour that has taken keynote speaker Michel Juneau-Katsuya and a panel of security experts to Ottawa, Montreal, Halifax, Quebec City this month, and is now moving westward to Edmonton, Calgary and Vancouver. CEO of The [...]

Michel Juneau-Katsuya, CEO, The Northgate Group

Stefan Bockhop, director of channel sales, Lenovo Canada

Vitamin Y: a new home for Lenovo Canada

Context: Lenovo cut the ribbon on new headquarters located in Markham, Ontario last week. Designed to house an expanding workforce in a collaborative work environment, the 37,000 square foot is contained on the building’s ground floor and features equal parts designated workstation and open concept, flexible use meeting space to support 200 workers. The office [...]


Innovate and integrate to connect security

‘An ounce of prevention is worth a pound of cure’ applies to more than stocking up on your vitamins. It is also a sound principle on which to base IT security, and one that Dell appears to have adopted if the products and services on display at the recent Dell World 2014 end user conference [...]

Jon Ramsey, CTO, Dell SecureWorks